Local Pharmacy - Minor Ailments Service

This is a service for people who before the prescription charges were abolished, did not pay prescription charges.

What is the NHS Minor Ailments Service?

Everyone can go to their pharmacist for advice or to buy a medicine for a minor illness or complaint. But, this is an NHS service for people, including children, who don’t pay prescription charges. It means that if your pharmacist thinks you need it, they can give you a medicine for a minor illness or complaint without you having to pay for it. It will save you making appointment with your GP simply to get a prescription for a minor complaint.

How Does It Work?

The NHS Minor Ailment service is available from all community pharmacies in Scotland.

You register for the service with the community pharmacy of your choice. You will be asked for some details—your name, date of birth and postcode. The pharmacist will check whether you pay for your prescriptions and complete a form which you must sign to register.

You don't have to make an appointment. You can go along at a time that suits you.

Your consultation will always be with a pharmacist. They will offer you advice and if needed you will receive medicine or a product to treat your symptoms, you will be given this free of charge.

You may still need to see your GP if your pharmacist feels you need a medicine that you can only get with a prescription.

What does the Service Offer?

You will be able to get advice and free treatment (if you need it) from your community pharmacist for minor illnesses and complaints such as:

  • Acne
  • Cold Sores
  • Diarrhoea
  • Allergies
  • Headache
  • Mouth Ulcers
  • Period Pain
  • Threadworms
  • Athlete's Foot
  • Constipation
  • Earache
  • Haemorrhoids (piles)
  • Head Lice
  • Nasal Congestion
  • Thrush
  • Warts
  • Backache
  • Cough
  • Eczema
  • Hay fever
  • Indigestion
  • Pain
  • Sore Throat
  • Verrucae

For more information contact your local pharmacy or you can call the NHS helpline on 0800 22 44 88 (calls are free).