Patient Information

Practice Booklet

Our Practice Booklet has been prepared to help you get the best out of the services we offer, click here to download. The Practice Team aim to provide a friendly, quality medical service through education and the efficient use of facilities.

We are always aiming to progress our surgery further so that our patients remain satisfied with the high standard of care we provide and continue to uphold the great reputation we have achieved for ourselves. We trust that you will find it informative and we suggest that you keep it in a safe place for future reference.

Comments and Suggestions

Clydeview Medical Practice is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing our comments & suggestions form.

Your comments will help us to maintain our high standard of service.

Complaints Procedure

Our aim is to give you the highest possible standard of service and to deal quickly with any problems that arise.

In support of this we operate a complaints procedure. Our system meets the nationally agreed criteria for dealing with NHS complaints. A leaflet giving details of our procedure is available. You can obtain a copy of the NHS complaints procedure by visiting www.nhsinform.co.uk.

If you are unhappy about any aspect of our services please contact the General Practice Manager.

GP Contract

We hold a General Medical Services (GMS) contract with Greater Glasgow and Clyde NHS Board (GG&CNHSB). NHS Greater Glasgow and Clyde, Gartnavel Royal Hospital, Modular Unit, Great Western Road Glasgow.

Details of this contract are available from our General Practice Manager.